Cyber System is looking for an impeccable and dedicated Customer Services Representative, for making reservations and dispatching. An experienced resource, with the ability to work independently within a team-based environment.

Responsibilities:

• Receive emergency and non-emergency calls & record significant information.
• Address problems and requests by transmitting information or providing solutions.
• Monitor the route and status of field units to coordinate and prioritize their schedule.
• Enter data in computer system and maintain logs other information.
• Operate and manage a multi-line telephone console system.
• Prioritize calls according to urgency and important issues keys, record sheets, and credentials.
• Dispatching executive vehicles and direct activities for conveyance of passengers.
• Dealing with international Clients and Affiliates.
• Establish service or delivery routes.
• Record time of departure, destination, cargo, and expected time of return.

Eligibility Criteria:

Education:                      

Must have Bachelor Degree or equivalent

Experience:         

• 01 to 02 years of transport reservation and dispatching particularly in USA
• Experience of International Calling ( Inbound & Outbound)

Skills:

• Strong internet, Microsoft word, excel and outlook skills
• Ability to multitask in fast pace environment
• Exceptional oral and written communication skills, preferably with USA

Compensation & Benefits:

• Market competitive salary, commensurate with experience
• Paid Leaves
• Medical Insurance
• Sports and Entertainment
• Employee of the Month Reward
• Annual Appraisal
• Commissions and Bonuses