Customer Support Representative  
Cyber System (Pvt) Ltd   More jobs from this company

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Job Title:   Customer Support Representative
Category:   Client Services
Total Positions:   3
Job Location:   Lahore
Gender:   No Preference
Age:   20 to  years
Minimum Education:   Bachelors
Career Level:   Entry Level
Minimum Experience:   Less than 1 Year
Salary Range:   PKR 40,000 to 60,000 per Month
Apply By:   Jun 21, 2022
     
     
 
Job Description:

Cyber System is looking for an impeccable and dedicated Customer Services Representative, for making reservations and dispatching. An experienced resource, with the ability to work independently within a team-based environment.

Responsibilities:

  • Receive emergency and non-emergency calls & record significant information.
  • Address problems and requests by transmitting information or providing solutions.
  • Monitor the route and status of field units to coordinate and prioritize their schedule.
  • Enter data in computer system and maintain logs other information.
  • Operate and manage a multi-line telephone console system.
  • Prioritize calls according to urgency and important issues keys, record sheets, and credentials.
  • Dispatching executive vehicles and direct activities for conveyance of passengers.
  • Dealing with international Clients and Affiliates.
  • Establish service or delivery routes.
  • Record time of departure, destination, cargo, and expected time of return.

Eligibility Criteria:

Education:                      

Must have Bachelor Degree or equivalent

Experience:         

  • 01 to 02 years of transport reservation and dispatching particularly in USA
  • Experience of International Calling ( Inbound & Outbound)

Skills:

  • Strong internet, Microsoft word, excel and outlook skills
  • Ability to multitask in fast pace environment
  • Exceptional oral and written communication skills, preferably with USA

Compensation & Benefits:

  • Market competitive salary, commensurate with experience
  • Paid Leaves
  • Medical Insurance
  • Sports and Entertainment
  • Employee of the Month Reward
  • Annual Appraisal
  • Commissions and Bonuses

Company Information
 
Company Name:  Cyber System (Pvt) Ltd
Company Description:
Cyber System is a US based organisation, established in 2008, is a leader in customized outsource Software development, Medical Billing, Recruitment solutions, research and human resource services representing clients throughout the world.

The core philosophy behind Cyber System is to tackle the business problems and create novel and efficient solutions by utilizing state-of-the-art technology.

Cyber System believes in professionalism, business ethics and morality. It aims at long-term relationships based on trust, understanding and good will. Business criteria at Cyber System are many as opposed to profit alone. Here, commitment, sincerity and enthusiasm form the path to professionalism.

Effective and regular communication and sanctity of timelines is very important to Cyber System. This leads to the satisfaction of both the Cyber System Team and Cyber System Clients.

Aspiring to expand to new sectors, Cyber System aims at rendering its services to many new markets both national and international.

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