Job Responsibilities

• Planning, organizing, and managing the daily operations.
•  Supervising staff members and maintaining a high standard of customer service.
•  Attending to any complaints logged by guests in a professional and timely manner.
•  Performing monthly evaluations of staff members.
•  Preparing the monthly budget of the hospitality division and creating expenditure reports.
•  Recruit and train new personnel.
•  Determining the future goals of the hospitality.

Job Requirements:

Bachelor’s degree in hospitality management, business, office administration, or relevant field.

• Experience: At least 2 years of working in the hospitality industry.
• Exceptional knowledge of standard hospitality practices and procedures.
• Excellent managerial skills and the ability to lead, motivate, and communicate with staff members.
• The ability to work well under pressure in a fast-paced environment.
• Solid knowledge of customer service and the ability to resolve conflict in a calm and professional manner
• Must know basic accounting .
• Excellent organizational skills.