Install and configure software and hardware

Manage network servers and technology tools

Set up accounts and workstations

Monitor performance and maintain systems according to requirements

Troubleshooting system and network problems and diagnosing and solving hardware or software faults; maintaining scanners, printers and other IT equipment including hardware or software

Providing support, including procedural documentation and relevant reports

Ensure security through access controls, backups and firewalls

Upgrade systems with new releases and models

Develop expertise to train staff on new technologies

Build an internal wiki with technical documentation, manuals and IT policies

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.