Branch Inspections:Conduct scheduled and surprise inspections of all branches in the region.Evaluate compliance with SOPs, financial protocols, security measures, and HR policies
Reporting & Documentation:Prepare detailed inspection reports highlighting findings, discrepancies, and action items.Submit reports to the Head of Operations/Compliance within specified deadlines.
Staff Oversight:Monitor staff attendance, dress code, and customer handling practices.Review branch-level performance and recommend disciplinary actions if necessary.Operational Compliance:Ensure all branches are complying with SBP, AML/CFT, and internal regulatory guidelines.Check cash handling practices, transaction recording, and documentation accuracy.
Training & Support:Provide on-spot training and guidance to branch staff regarding compliance and operations.Act as a communication bridge between Head Office and branches.Risk
Management:Identify operational and reputational risks during inspections and report them immediately.Recommend preventive measures for recurring compliance issues.